Shipping & Delivery Policy

 
Total Delivery Time = Processing Time + Shipping Time

All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.

Processing:

The processing time begins from the date you placed your order. It usually takes 1-2 business days to process your order. Once we've processed it, we can then ship it.

Shipping:

Please note:

1. Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.

2. What will happen if I refuse to accept my delivery? If the order is returned to us, once we have received it, we will refund 90% of your payment to you.

3. Incorrect address details and other issues may cause a delay in delivery.

Tracking Your Order:

You will receive an email notifying you once your order has shipped. You will get message on your phone number from the courier service.

It can take a few days after the order placement.

Note for taxes:

Our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). 

For further inquiries:

If you have any further questions, please contact our customer services at: help@smartsgadget.com

Address:  8, Baniyas Square, Dubai, United Arab Emirates

Phone: +971 50 949 0801